FAQ
Are the products on the website the same as in stores?
Yes; however, some colours or styles may be offered exclusively on our website.
What is the sizing for Urban Star jeans?
Check our Fit Guide. Our jeans are true to size, but if you're between sizes or prefer a looser fit, size up.
How do you ship?
We ship with trusted carriers like Canada Post and Purolator.
Shipping is calculated at checkout based on destination, package weight, and the shipping method selected.
Orders typically ship within 1–2 business days. Delivery time depends on your location:
- 3–7 business days
- 7–14 business days
Do you ship internationally?
Yes, we ship worldwide. Free shipping applies on international orders over $75 CAD.